Wednesday, July 15, 2015

AMEX Express Checkout - Newegg Cancel your $0.30 Item? Don't Worry, Yet

The last 2 days have been amazing for American Express cardholders.


With the introduction of AMEX Express Checkout, AMEX was giving out $10 per AMEX card at a number of merchants. 

Newegg and Ticketmaster were real moneymakers.  




Trouble hit this afternoon with a slew of cancellations from Newegg.  It seems that the seller didn't do a great job of monitoring their inventory and decided to cancel lots of orders. 


It's interesting that the email says that the customer decided to cancel, which I and others most certainly did not.






Now that orders are cancelled, the question is whether the credits will come through.  My prediction is that the credits will come through anyways.  I can't say that for sure but there is nothing to lose here.  Let's wait a week, see if the credits post.  If they don't, we can all go back and buy game codes for $0.40 which don't run out.


I would also recommend contacting newegg customer service asking why it says the orders were cancelled when you didn't cancel the orders.

Comments (9)

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Why do you think the credit will still post? For Amex Sync offers even if you received the confirmation email the credits don't post without a matching purchase. I'm hoping you're right though.
1 reply · active 508 weeks ago
I'm not positive, we'll see what happens in a week. I might be misremembering what happens with sync offers. The promotion runs until September so no harm in waiting.
I'm actually more worried that if we make a second purchase that it won't work either since we technically aren't using it for the "first time". What do you think?
1 reply · active 508 weeks ago
That's possible. If the credit is taken away, we can always make one small purchase to see what happens
I received a $5 coupon from Newegg for the mistake. Hopefully that will work on a gc making it a $15 MM.
1 reply · active 508 weeks ago
I know a few people who got the same email, including myself. Doesn't work on GCS. Let's try to find something of value
such a good post
nice job dear admin thanks for sharing

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